Dear customer, thank you for trusting in HEDD Audio. All our products are handmade in Berlin, Germany. We take special care of our quality control and promise that we do not ship any order that hasn’t passed our strict internal tests.
HEDD Audio promises that our products are free of defects in material and workmanship for the duration of twenty-four (24) months from the date of the original purchase. This warranty can be extended to thirty-six (36) months if the product is registered with us within the first 6 months after purchase: Product Registration.
Accessories and any parts that are subject to wear and tear are covered for six (6) months.
Please always contact your point of sale first: Please check our list of authorized resellers.
Please note that inappropriate use voids the warranty and any claims.
Items remarked as B-stock or Demos may show signs of usage. However, the warranty covers the functionality of the products.